The Ticket Factory is now Powered by AXS! Click here to find out more
Popular Questions
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For The Ticket Factory Powered by AXS accounts, created before 1st September 2024
Bought your tickets after 1st September 2024?
Are you stuck trying to buy tickets? Here's everything you need to know
Everything you need to know about booking accessible tickets
Everything you need to know when an event cancels or postpones, how you can get a refund on your tickets and what to do if you have issues with your payment.
If you have any questions about your account, passwords or your details, look no further!
Everything you need to know about the delivery of your tickets, and how to track your order
For a worry free ticket purchase, choose Ticket Protection to protect your transaction.
Why is The Ticket Factory moving to AXS?
